[Update] Good news! https://twitter.com/#!/AceyBongos/status/146612922435633152
Like all Gears of War 3 fans, I rushed home after work today looking forward to download the RAAM’s Shadow downloadable content for Gears of War 3. On the way home, my WhatsApp messenger was buzzing with updates on how some people couldn’t seem to download it, or rather couldn’t find the way to download it free. Most of my friends have already bought the Seasons Pass, which entitles us to all of Gears of War 3 downloadable content for FREE.
As I turned on my Xbox360, I came across the same problem – Within the game, a notification pops up to tell you to download new content but once you bring it up, it costs 1200 MS points and the description on the left says “DO NOT DOWNLOAD….(see screenshot)” but there is no way for Seasons Pass holders like me to access it free.
So I took a leap of faith and proceeded to download it, thinking that as long as I accessed the content from within the game, I should be safe and the system should not charge me.
After about 20 mins of waiting for my 2GB download to finish, I discovered with dismay that I have been charged again for this download.
My only recourse is to call Xbox Customer Support tomorrow for assistance.
I hope I will get a refund.