So I was recommended by a couple of friends on Xbox LIVE to get the DLink DIR-655. They shared their reviews about the product and most of them are praises.
I shopped around and found that the average price of the product is between S$210-220. Decided to get from one of the stores at Sim Lim Square.
I was previously using Thomson Speedtouch 585 which always gave strict NAT settings, so being the unsavvy person that I am, I replaced the Thomson Speedtouch 585 with the new DLink DIR 655. It registered a failure in the internet connection and I couldn’t proceed. I’m always stuck at the menue where the system required an IP address to be entered. I had to put the Speedtouch back in place in the meantime. I called up SingNet Broadband Helpdesk and they merely brush it off as a non-supported router. How convenient, sheesh.
There is a DLink customer support that I could call but they don’t operate on weekends. (One good lesson when buying electronic products is to do it during a weekday so if you need technical support, you can reach them immediately).
By the time I finally got round to calling them, it was last weekend (almost 3 weeks later), and I wish I’d call them sooner. The tech support immediately recognised my issue and told me where I got wrong – Dlink DIR 655 is not a modem, so I need to hook it to one. She even followed up the conversation with an email listing out the steps.
I got home and tried to plug in an Aztech modem but I couldn’t find its power cable, so i decided to hook the DLink DIR 655 to my Thomson Speedtouch 585 and it finally works. I’m also not required to enter the IP address. Just set it to Dynamic IP and it works in a breeze.
My gripe is somehow my Dlink wireless adapter used for a computer in another room could not pair up with my DLink and because it was using Vista, I could not install the driver and the only way is to download it online. (How am I supposed to download anything if I can’t get online in the first place? sigh)
Tried downloading a couple of drivers for the Dlink wireless adapter but to no avail. I rushed out to my neighbourhood PC Store to get a better Dlink wireless adapter but they didnt have stock. So I had to settle for a Linksys Network USB adapter instead.
Now my NAT settings on Xbox LIVE is Open all the time! yay!